Dear Patient and family members:

We hope you and your family are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

We are excited to resume semi-normal working days starting May 4, 2020.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations to insure your safety and that of our staff.

You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you, and every patient, safe in our practice. To make an appointment or to reschedule your canceled appointment, please call our office 406-252-1078.  

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.


Ken Bagby and staff

Our Outstanding Dental Team 


Connie Smith Office Manager Connie was born and raised in Billings. She, her husband and 2 children moved to Lewistown Mt in 1983. She started working in the dental field in 1987 as a dental assistant for Dr Don Moen. She worked for Dr Moen for 13 yrs. In 2000 when her children were grown and moved to Billings she and her husband also decided to move back. She started working for Dr. Ken Bagby in 2000 as his assistant. In 2016 she decided to assist Dr Bagby in a different way and took the move to the front as Office Manager. She enjoys being part of a fantastic dental team and helping patients fulfill their dental goals. She is the proud grandma of 5 grandsons and 1 granddaughter. She loves spending time with her family, and enjoys reading, crocheting, and is kept very busy in the summer following her grandkids and their baseball teams.


Kari McGraw Dental HygienistKari graduated from Sheridan College in 1995 with an Associate of Science degree in dental hygiene. Throughout the many years of experience as a hygienist she continues to enjoy her career choice. Her patients frequently comment on her gentle yet thorough touch. Her favorite part of her position is working as a team with each patient to customize their treatment- helping them reach their dental goals. Kari is continually striving to learn new things and likes a challenge. She has 3 beautiful children: 1 girl and 2 boys, and has been happily married for since 1993. A Billings-Heights native, Kari loves the Billings area and Montana. She enjoys gardening, the outdoors and, of course, spending time with her family.


Robyn Poser Dental AssistantRobyn was born and raised in a small town in Montana. After high school she attended Great Falls College of MSU where she received an Associate of Applied Science degree in Dental Assisting, and from there she moved to Billings and began her career as a Dental Assistant. Robyn knew right away that she had chosen the right career and has loved every day of it since. She enjoys sitting chairside assisting Dr. Bagby and helping patients on their journey to health. Robyn spends her free time on any outdoor adventure with her husband and their black lab Jax.


Sandi Pitts Dental AssistantSandi Pitts joined our team in 2016. She graduated from Cambridge Technical College in Aurora Colorado in 1996. Sandi has been an assistant in the dental field for 21 years.

She has been married for over 30 years, has four children and four grandchildren. She’s an accomplished quilter and also enjoys spending time with her husband outdoors hiking and kayaking

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"Dr. Bagby is focused on preventive care. He takes the time to explain what I can do to take better care of my teeth and health. He and his staff are caring and courteous, and I always leave with a smile." Tristan

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Billings Office

1540 Lake Elmo Dr
Ste 3
Billings, MT 59105

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